We are pleased that you have visited our website and are interested in our company, products and services. It is important to us to protect your personal data while you are on the website and while we are handling your business. For this reason, we would like to inform you about how we will handle your data.
Subject matter of the data protection
The subject matter of data protection is personal data. In accordance with Article 4, subsection 1 of the European General Data Protection Regulation (GDPR), personal data refers to specific personal or factual information relating to a certain individual or an individual who can be identified. According to the type of contract, this can include your name and address as well as other sensitive information e.g. bank details.
Visiting our homepage
When visiting the homepage for purpose of mere information without registration or any other form of submitting data, no personal data will be stored. In order to measure the number of hits, anonymous data on the number of hits is stored in the log file. It is not possible to identify individual users from this.
- IP address
- Date and time of the enquiry
- Time zone difference to the Greenwich Mean Time (GMT)
- Content of the request (specific page)
- Access status / HTTP status code
- Data volume transferred in each case
- Webpage the request originates from
- Operating system and its interface
- Language and version of the browser software
For technical reasons, this is necessary for us in order to display the respective webpage to you and to ensure the stability and security.
The legal basis for the data collection is Article 6, section 1, lit. f of the GDPR.
When you establish contact with us by e-mail or through a contact form, the data provided by you (e.g. your e-mail address as well as your name, your address and your telephone number, if applicable) will be stored in order to respond to your questions. We will erase the data that accumulates in that context after its storage is no longer required or we will restrict its processing if there are statutory retention obligations.
In relation to us, you have the following rights regarding the personal data concerning you:
- Right of access by the data subject
- Right to rectification and erasure
- Right to restriction of the processing
- Right to object against the processing,
- Right to data portability.
In addition, you have the right to file a complaint with a regulatory authority responsible for data protection about us processing your personal data.
A cookie is a small data element that may be exchanged between a website and the user’s browser. It may be placed on either side so that the Internet application identifies the returning user. You may configure your browser in a way that you will be advised if a cookie is installing on your computer. You may select whether you would like to accept the cookie. If you do not accept the installation of the cookie, you may not access the pages. If you accept the cookie, you may delete it subsequent to every session. Cookies may not run programmes or transmit viruses to your computer. They serve for making the internet service as a whole more user-friendly and effective.
The website uses the following types of cookies, the scope and functioning of which will be explained below:
- transient cookies
- persistent cookies
Transient cookies will be deleted automatically when you close the bowser. This type of cookies particularly includes session cookies. These store a so-called session ID, by means of which different requests from your browser may be allocated to the overall session. In this way, your computer may be recognised when you return to our website. The session cookies will be deleted when you log out or close the browser.
Persistent cookies will be deleted automatically after the expiration of a predefined period, which may be different depending on the cookie. In the security settings of your browser, you may delete the cookies at any time.
You may configure the browser settings as you like, and e.g. reject the acceptance of third party cookies or all cookies. We make you aware of the fact that in such a case, it is possible that you may not be able to use all functions of this website.
Furthermore, we partly use HTML5 storage objects that are placed on your end device. These objects store the required data regardless of the browser you use and they do not have an automatic expiry date. You may prevent the use of HTML5 storage objects by using the private mode of your browser. In addition, we recommend deleting your cookies and the browser history manually on a regular basis.
Use of our Webshop
If you would like to place an order through our webshop, it is necessary for the conclusion of the contract that you provide your personal data that we need for processing your order. Obligatory information that is necessary for performing the contracts is marked separately, the other information may be submitted on a voluntary basis. We will process the data that you provide for processing your order. For that purpose, we may transmit your payment data to our bank or our payment service providers. The legal basis for this is Article 6, subsection 1, sentence 1, lit. b of the GDPR.
You may voluntarily open a customer account in which we may store your data for further purchases at a later time. If you open an account under “My account”, the data you provide will be stored on a revocable basis.
We are obliged on the basis of requirements under commercial and tax law to store your address, payment, and order data during a period of ten years.
During the order process, the data will be encrypted by means of TLS technology in order to prevent the unauthorised access of third parties to your personal data, particularly financial data.
If you wish to participate in a competition organized by us, you will be required to provide your name, email address and, if applicable, your Facebook or Instagram name. We process this data in the course of the handling of the competition, they will not be passed on to third parties. The processing of your data is solely for the purpose of determining the winners, the publication of the names of the winners as well as their possible contributions within the scope of the competition. The legal basis for this is Article 6, subsection 1, sentence 1, lit. b of the GDPR.
With your consent you may subscribe to our newsletter by means of which we inform you about our interesting current offers. The advertised goods and services are indicated in the declaration of consent.
For the subscription to our newsletter, we use the so-called double opt-in procedure. This means that subsequent to your subscription, we will send an e-mail to the provided e-mail address in which we request a conformation that you wish to receive the newsletter. If you do not confirm your subscription within 24 hours, your information will be blocked and will be deleted automatically after one month. Furthermore, we will also store your IP address used in each case and the times of the subscription and the confirmation. The purpose of the procedure is evidencing your subscription and being able to investigate any possible abuse of your personal data (if applicable).
Only your e-mail address is obligatory for receiving the newsletter. You may submit further separately marked data on a voluntary basis, and it will be used for being able to address you personally. Subsequent to your confirmation, we will store your e-mail address for the purpose of sending you the newsletter. The legal basis is Article 6, subsection 1, sentence 1, lit. a of the GDPR.
You may revoke your consent to the receipt of the newsletter at any time and unsubscribe from the newsletter. You may declare the revocation by clicking the link provided in each newsletter e-mail or by means of sending a corresponding message to our contact details.
Google Web Fonts
For uniform representation of fonts, we use web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Article 6, subsection 1 of the European General Data Protection Regulation (GDPR). If your browser does not support web fonts, a standard font is used by your computer.
Collection and processing of data
We use the personal data which you have made available to us exclusively for contractual purposes and to cultivate our business relationship with you. We strive to offer you the best possible service. For this reason, we may contact you by e-mail (e. g. per newsletter), by telephone or by fax to inform you about our latest offers. This will only happen with your express agreement, which can be withdrawn at any time.
Use and transfer of personal data
If personal data has been provided to us, we will use it exclusively for answering queries and for performing the contracts concluded with our customers. Personal data will only be forwarded to third parties if this is necessary for the purpose of performing a contract – in particular transfer of order data to suppliers – or for invoicing purposes. We carefully select this external service providers and place orders with them; they are bound by our instructions and are monitored on a regular basis. In order to protect our customers and ourselves from malpractice, we pass on personal data to third parties for credit assessment if necessary.
Furthermore, we may transfer your personal data to third parties if we offer, together with partners, participations in actions, price games, contract conclusions or similar services. You receive further information in that regard when submitting your personal data or in the description of the respective offer.
If our service providers or partners have their seat in a country outside of the European Economic Area (EEA), we will inform you in the description of the respective offer about the consequences of this circumstance.
Right to information, revocation
If you have granted your consent to the processing of your data, you may revoke it at any time. Such a revocation will influence the permissibility of the processing of your data subsequent to you having declared it in relation to us.
In accordance with Article 15 of the GDPR we will inform our customers on request and within a reasonable period of time about information stored on them. We delete personal data if the information is no longer necessary for the fulfilment of the purpose pursued when the data was stored or if our customers revoke their consent in relation to the storage and use of data.
If we base the processing of your personal data on the balancing of interests, you may object to the processing. This is the case if, in particular, the processing is not required for fulfilling a contract with you, which we set out in each case in the description of the functions of the specific project. If you submit such an objection, we kindly request that you state the reasons why we should not process your personal data as we did before. If you have submitted your founded objection, we will examine the situation and will either cease the data processing or adjust it or state our mandatory reasons worth of protection on the basis of which we will continue the processing.
Of course, you may object to the processing of your personal data for advertising and data analysis purposes at any time. Any revocation concerning one of the aforementioned publishers should be addressed to us.
Such a revocation will influence the permissibility of the processing of your data subsequent to you having declared it in relation to us.
We take all of the necessary technical and organisational security measures to protect your personal data from being lost or misused.
This data security statement applies to the online presences of the publishers mentioned above. We choose the external links on our homepages with great care. However we have no influence over the content of linked pages or over the compliance with the legal data protection regulations by the respective operating companies. We therefore recommend to you to carefully read the data protection regulations of each website which collects personal data.
Version of November 2021.